By giving us information about another person you are confirming that they have given you consent to provide the information to us and that they understand how their details will be used.
Driven Marketing Services includes the brand Drive Time (www.drivetimeuk.co.uk). We all take your privacy very seriously.
Driven Marketing Services Limited (company number 09686369) is the data controller in relation to the processing of the personal information that you provide to us when using the Services. Its registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. If you have any queries relating to our use of your personal information, or any other related data protection questions, please contact our Customer Services Team at Customerservices@drivetimeuk.co.uk .
We collect personal information about you when you give this to us in the course of registering for and/or using our Services via any of the Sites. This might be, for example, to obtain clarity of your requirements for fleet specific services. In the course of providing the Services to you, we may also store information about how you use our Sites, for example, the pages viewed, the website from which you came to visit our Sites, changes you make to information you supply to us, details of the quotes you request and your feedback.
We may monitor or record your calls, emails, sms or other communications but we will do so in accordance with data protection legislation and other applicable law. Monitoring or recording will always be for business purposes, such as for quality control and training (e.g. where you call our customer services help line), to prevent unauthorised use of our telecommunication systems and Sites, to ensure effective systems operation, to meet any legal obligation and/or to prevent or detect crime.
We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.
We may use your personal information:
Keeping you informed about the Services: You agree that we and, with your consent, other trusted third parties will be entitled to contact you (depending on your contact preferences) via email, post, telephone, sms, or by other electronic means such as via social and digital media, in relation to products, services and other offers that may interest you.
Whenever you provide us with personal information, where necessary we will seek your consent and/or we will give you an opportunity to tell us you do not consent to the use and sharing of your information for marketing purposes. Unless you tell us otherwise, you are consenting to such use.
When you use any of our Services, you consent to us disclosing your personal information to the following parties:
Where permitted by data protection and privacy law, we may also disclose information about you (including electronic identifiers such as IP addresses) and/or access your account:
If we reasonably believe false or inaccurate information has been provided and fraud is suspected, details may be passed to fraud prevention agencies to prevent fraud and money laundering.
Who might our providers share your information with?
Some of our providers will use your personal information to assess your circumstances (including information about any third party who is named on the policy) and verify the information that you have provided before providing a quote to you. Some providers may carry out checks with fraud prevention and credit reference agencies. Both public data (e.g. the electoral roll) and private data (e.g. your personal credit history) may be checked in this way. Some providers may carry out checks against data they already hold on you, (or is held by the company whose brand they administer the product for, or members of their group of companies) such as data from existing products, account data, data from previous product transactions, accounts you may hold with them or loyalty scheme data to share with insurers in order to determine your premium. Providers may also exchange data with certain industry databases such as the No Claims Discount Database, the Motor Insurance Anti-Fraud and Theft Register, the Claims and Underwriting Exchange (which holds records of incidents reported to insurers that may or may not have resulted in a claim) and the Hunter Database (a central insurance and claims checking system). If providers carry out these searches, a record of the search will appear on your credit report. Some providers may also check public and private higher education sources to obtain information about your educational background.
This information exchange allows providers to verify the information that is provided during the quote process (including information about any third party who is named on the policy), and also helps to detect fraudulent claims. Providers may also share information with insurance underwriters. These checks are not unique to users of our Services – they may also be carried out if you obtain quotes from other sources.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
We may at one time or another use three types of cookies on our website
Google Analytics – This cookie enables us to access all web traffic. This means we can improve your browsing experience by making informed decisions from the user data collected.
Google conversion code – Our website may use conversion code tracking to establish whether an advertisement has driven an enquiry.
Remarketing – We may use remarketing advertising to deliver targeted advertising messages to users that have previously shown in interest in our website. We apply strict rules to our remarketing campaigns so you will only receive targeted messages and do not receive multiple advertisements.
Data capture – The enquiry forms within our website capture a user’s data prior to form submission. This is so we can further improve the user journey and also perform a customer service call (if needed) to ensure the user had obtained all of the information required from our website.
For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
The advertisements that you see displayed on our Sites are delivered on our behalf by certain third party advertising companies. No information which identifies you, for example your name, address, email address or telephone number, is used to provide this advertising. In order to display advertising most likely to be relevant to you, these third party advertisers may place or recognize a unique cookie on your browser. This cookie does not collect personal information about you nor is it linked to any identifiable information about you. It is possible to block cookies by adjusting your browser settings, as mentioned above. By using the Services you are consenting to the use of these third party cookies for these purposes.
If you would like more information about online advertisements and your choices about how this information may used by these companies, please click here http://www.youronlinechoices.com/uk/your-ad-choices.
Our Sites are secured using an SSL certificate and keeping information about you secure is very important to us. However, no data transmission over the internet can be guaranteed to be totally secure. Sensitive information, for example, your credit card details, is encrypted to minimise the risk of interception during transit.
You may complete a registration process when you sign up to use parts of the Sites. This may include the creation of a username, password and/or other identification information. Any such details should be kept confidential by you and should not be disclosed to or shared with anyone. Where you do disclose any of these details, you are solely responsible for all activities undertaken on the Sites where they are used. To protect your account, we ask you to choose a strong password to access your information on our Sites. A strong password should include a mixture of letters and numbers. Your password can only be reset with access to the email address registered in our system.
We do our best to keep the information you disclose to us secure. However, we can’t guarantee or warrant the security of any information which you send to us, and you do so at your own risk. By using our Sites you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.
Any electronic marketing communications we send you will include clear and concise instructions to follow should you wish to unsubscribe at any time. You may also amend your marketing preferences by by emailing us at firstname.lastname@example.org.
Should you no longer wish to be contacted by us, you can advise us at any time by contacting our Customer Services team by sending an email to email@example.com
You may also ask us at any time to stop passing your information to third parties for marketing purposes. Such a request may result in us ceasing to offer the Services to you.
If you no longer wish to be contacted by third parties for marketing purposes, please follow the instructions in their marketing communications, or consult their privacy policies for further information about unsubscribing.
You have certain rights under data protection legislation. For example, we will always let you have a copy of the personal information we hold about you, if you request it from us in writing. The law allows us to charge you a 10 pound fee for a copy of such information and we may do so.
In order to ensure the Services, we provide you continue to meet your needs we may ask you for feedback on your experience of using the Sites. Any feedback you provide will only be used as part of our programme of continuous improvement and will not be published on the Sites.
Note that it is your responsibility to check and ensure that all information, content, material or data you provide on the Sites is correct, complete, accurate and not misleading and that you disclose all relevant facts.